Privacy Policy

Last updated: November 2025

At South Indian Bites (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://southindianbites.pk, place an order, or interact with our brand online.

1. Information We Collect

  • Personal details: Name, email address, phone number, and shipping/billing address.
  • Order information: Products purchased, order history, and preferences.
  • Account details: If you create an account, we may store your login details securely.
  • Marketing data: Email preferences, reviews, or survey responses.
  • Technical data: IP address, browser type, device information, and pages visited (via cookies, analytics tools, or pixels).

2. How We Use Your Information

  • Process and deliver your orders.
  • Communicate with you about your purchase, delivery, or support queries.
  • Send marketing emails, promotions, or updates (only if you’ve opted in).
  • Improve our website experience and customer service.
  • Analyze website traffic and performance through tools like Google Analytics or Meta Pixel.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and improve website performance.
  • Measure the effectiveness of our ads and marketing.
  • Understand how visitors interact with our site.

You can disable cookies in your browser settings, but some features may not function properly if cookies are turned off.

4. Sharing Your Information

We do not sell or trade your personal data. We may share limited information with trusted partners who help us run our business, such as:

  • Delivery or logistics providers.
  • Email marketing or customer service tools.
  • Analytics and advertising services (Google, Meta, etc.).

These partners are only given access to the information necessary to perform their services and are required to keep it confidential.

5. Payment Information

Currently, we do not process payments directly through our website. If we enable online payments in the future, transactions will be handled securely through trusted third-party payment gateways (such as Easypaisa, JazzCash, or Shopify Payments). Your full card details will not be stored or accessible to us.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy — for example, to comply with legal or accounting requirements, or to provide customer support.

7. Your Rights

You have the right to:

  • Request access to or correction of your personal data.
  • Unsubscribe from marketing emails at any time.
  • Request deletion of your data (subject to legal or operational requirements).

To exercise these rights, contact us at: southindianbites.pk@gmail.com

8. Security

We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: southindianbites.pk@gmail.com
Website: https://southindianbites.pk